Camp Service & Parts provides best-in-class service and parts. Over 85% of our service calls are repaired correctly the first time without a return trip required. Local OEM parts availability paired with professionally trained technicians ensures a high level of excellence.
We are committed to customer satisfaction by providing reliable, responsive, and superior service. Our Service Technicians are factory trained and certified, and have over 75 years of combined experience. Our Master Service Technicians have over 100 years of combined experience in order to bring you exceptionally knowledgeable and efficient service. Certifications of our technicians include: RSES Certified; Manitowoc Group (Delfield, Lincoln, Manitowoc, Scotsman, Merrychef, etc.); Middleby Marshall Factory Training; Star Group; Turbo Chef; Cecilware; Hatco; Schaerer Cappicino/Expresso; Norlake Refrigeration; EPA Certified
OEM Inventory - Camp Service & Parts employs qualified professionals to distribute original equipment manufacturer (OEM) parts in your marketplace efficiently and affordably. OEM parts are critical to return you to profitable operations efficiently while maintaining your original equipment specifications, retaining agency approvals, ensuring employee safety, and preserving the warranty and lifespan of the equipment. If a rare or obscure part is needed, express shipping is available.
Training - Training conducted by our manufacturers, involves more than repair; our programs include Customer Service, Parts Management, Service Call Administration, Equipment Installation, Planned Maintenance, and Operations. Our technicians product knowledge is constantly updated with supplemental factory notifications and service bulletins. All of these programs ensure a rapid, accurate, and efficient repair for your service call.